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Privacy and Cookie Policy

Data Controller: Clínica Bioestética Dental. Pablo Romero-Avila Domínguez
NIF: 77331815L
Address: Calle Fuente del Alamillo 9, bajo, Jaén, 23006

1. Data Controller

In accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, we inform you that the personal data collected through this website or in the context of the provision of services will be processed by:

  • Data Controller: Clínica Bioestética Dental. Pablo Romero-Avila Domínguez
  • NIF: 77331815L
  • Address: Calle Fuente del Alamillo 9, bajo, Jaén, 23006
  • Email: info@clinicabioesteticadental.com
2. Purpose of Processing

The collected data will be used for the following purposes:

  • Managing requests for information and appointments through the web form, by phone, or in person.
  • Providing the requested dental healthcare services.
  • Maintaining medical records, in accordance with applicable healthcare regulations.
  • Complying with legal obligations arising from the healthcare relationship and healthcare legislation.
  • Sending information about services or appointment reminders (with the patient’s prior express consent).
3. Health Data

The processing of patients’ health data will be carried out exclusively for medical, diagnostic, or treatment purposes, always under the duty of professional confidentiality and in strict compliance with healthcare regulations.

4. Legal Basis

The legal basis for processing your data is:

  • The provision of healthcare services requested by the patient.
  • The express consent of the data subject in certain cases (e.g., sending informational communications).
  • Compliance with legal obligations regarding healthcare and administrative management.
5. Data Retention

Data will be kept for the time necessary to provide the service and maintain the medical record, in accordance with healthcare regulations (a minimum of 5 years from the discharge date of each healthcare process). After that, data will remain blocked for the legally required retention periods.

6. Data Disclosure

Data will not be disclosed to third parties except where legally required or when necessary for the provision of services (e.g., laboratories, healthcare service providers, health insurance companies). In such cases, appropriate confidentiality and data processing agreements will be signed.

7. User Rights

Data subjects may exercise their rights at any time, including:

  • Right of access, rectification, and erasure of their data.
  • Right to restriction or objection to processing.
  • Right to data portability.
  • Right to withdraw previously granted consent.

To exercise these rights, you may send a written request to the postal address indicated above or to the contact email, accompanied by a copy of an official identity document.

In case of disagreement, you may lodge a complaint with the Spanish Data Protection Agency (AEPD).

 

Cookie Policy

1. What are cookies?

Cookies are small text files stored on the user’s device when accessing certain web pages. They help facilitate navigation, remember preferences, and, in some cases, collect statistical information.

2. Types of cookies used on this website

This website uses the following types of cookies:

  • Technical cookies: necessary for the proper functioning of the website.
  • Customization cookies: allow user preferences to be remembered.
  • Analytics cookies: help us understand how users interact with the website (e.g., Google Analytics).

No sensitive personal data is processed through cookies.

3. Managing and deleting cookies

Users can allow, block, or delete cookies by configuring their browser settings.
For more information, please consult the following links for the most common browsers:

4. Acceptance of the cookie policy

By continuing to browse this website, you are deemed to accept the use of cookies under the conditions described in this Policy.